3.0.0 Cassaforte da installare
The SolarWinds® Service Desk app for iOS provides technicians and employees with immediate access to key service desk features right from their mobile devices. Technicians can effectively handle incidents and deliver services from any location. With the newly added requester version, the service desk is accessible at all times, ensuring that employees can access the support and resources they need to maintain productivity.
Features for Technicians:
- Real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Access historical data for troubleshooting
Features for Employees:
- Submit tickets (e.g., report a broken device)
- Request services (e.g., access to an application)
- Access self-service articles
- Check the status of their requests
- Add comments to open tickets
© SolarWinds Worldwide, LLC. All rights reserved.
Panoramica
SolarWinds Service Desk è un software Freeware nella categoria Affari sviluppato da SAManage.
L'ultima versione di SolarWinds Service Desk is 3.0.0, pubblicato su 03/07/2024. Inizialmente è stato aggiunto al nostro database su 24/11/2023.
SolarWinds Service Desk viene eseguito sui seguenti sistemi operativi: iOS.
Gli utenti di SolarWinds Service Desk ha dato un punteggio di 5. 5 stelle su 5.
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