3.0.0 Safe to install
Streamline Your IT Support with SolarWinds Service Desk
SolarWinds Service Desk offers an intuitive platform for managing IT service requests and enhancing customer support efficiency.
The SolarWinds® Service Desk app for iOS provides technicians and employees with immediate access to key service desk features right from their mobile devices. Technicians can effectively handle incidents and deliver services from any location. With the newly added requester version, the service desk is accessible at all times, ensuring that employees can access the support and resources they need to maintain productivity.
Features for Technicians:
- Real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Access historical data for troubleshooting
Features for Employees:
- Submit tickets (e.g., report a broken device)
- Request services (e.g., access to an application)
- Access self-service articles
- Check the status of their requests
- Add comments to open tickets
© SolarWinds Worldwide, LLC. All rights reserved.
Overview
SolarWinds Service Desk is a Freeware software in the category Business developed by SAManage.
The latest version of SolarWinds Service Desk is 3.0.0, released on 07/03/2024. It was initially added to our database on 11/24/2023.
SolarWinds Service Desk runs on the following operating systems: iOS.
Users of SolarWinds Service Desk gave it a rating of 5 out of 5 stars.
Minh Ong
I'm Minh, a software engineer and author with a passion for exploring and writing about the latest in software and technology. With my experience in software development and a specialization in software updates and content creation, I bring a deep understanding of the tech landscape to my reviews and articles. My focus is on providing you with comprehensive insights into general software topics and the latest industry news.
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